MGMT570
MGMT 570 Week 1 DQ 1 Conflict Examples in the Workplace
Let's share with each other some examples of conflict
situations that you have witnessed in the workplace. Please use positions and
titles rather than names of specific individuals. What kind of conflicts are
these examples, and how did the conflicts develop? What were the results?
MGMT 570 Week 1 DQ 2 Confrontation Versus Cooperation
After reading the case on Page 13 (Confrontation vs.
Cooperation), respond to the following question: Should Joe take a positional
bargaining approach and hold fast on the store’s policy? Explain your
rationale.
MGMT 570 Week 2 Homework LSI Conflict Paper
Homework
LSI Online Link
Begin working on your LSI Conflict Styles Inventory. Use the
link below to access the Life Styles Inventory (LSI) exercise. Review the LSI
Conflict Paper Guidelines instructions in Doc Sharing to structure your written
report. Also, review the LSI slides in Doc Sharing to assist in understanding and interpreting the circumplex.
LSI Conflict Styles Inventory
Complete the LSI conflict styles inventory from the
following link. At the end of the online survey, the website calculates your
score and provides a circumplex you can print to complete the assignment.
File your LSI conflict styles inventory and paper in the
Dropbox for this week. Don’t forget a copy of your circumplex.
MGMT570 LSI Conflict Paper
As you review the LSI conflict self-development guide, we
are reminded of how pervasive conflict is in our everyday lives. No one is immune
from conflict. Yet, how conflict affects each of us is determined by both the
situation and how we cope; conflict can be both a help and a hindrance: it can lead us to more creative and productive
relationships, or it can destroy our relationships. Whether conflict impacts us
positively or negatively depends in large measure on how constructively we deal
with it.
To this end, the LSI conflict exercise is a tool designed to
help you learn to deal more constructively with the conflict situations in your
life. More specifically, the instrument and self-development guide will help
you identify and understand how your thinking patterns and coping behavior influence your ability to deal with conflict
situations. In addition, you’ll discover how your thoughts and behaviors help
or block constructive conflict solutions and learn how to approach conflict
situations more effectively. The paper should not exceed six pages in length,
excluding the LSI circumplex that should be attached to the paper. (110 points total)
Your assignment is to complete the Life Styles Conflict
Inventory by addressing the following points.
1. Describe your
personal conflict styles. Focus on your dominant and weakest styles (include a
copy of your circumplex). (40 points)
2. Assess the impact of your styles on your
effectiveness. Which of your styles are working for you in accomplishing your
goals, and which styles are working against you? Provide specific examples. (30
points)
3. Identify a
conflict style for change, and briefly define an action plan to implement the
change. Consider the steps defined in the self-improvement planner on pp. 16–18
in the self-development guide to help you in this process. (30 points)
4. Conclude by
providing a brief reflective statement regarding this exercise. (10 points)
MGMT 520 Week 2 DQ 1 Power, Rights, and Interests
In our discussion for this week, we are going to discuss the
power, rights, and interests case that appears in Chapter 3 (p. 44). Let's
start our discussion by looking at the first question, "What are the
natural tendencies that Joe and Tina exhibited in handling their conflict?”
Please also remember to respond to your
classmates’ posts to stimulate further discussion.
MGMT 570 Week 2 DQ 1 Choosing Your Approach to Resolving
Conflict
To prepare for this discussion, read the case in Chapter 4
(pp. 62–63) and respond to the question.
Why can reasonable people draw different conclusions
regarding the best approach to responding to various conflicts? Please support
your response with your own experience and evidence from our readings.
MGMT 570 Week 2 DQ 2 Choosing Your Approach to Resolving
Conflict
MGMT 570 Week 3 Course Project (Project Proposal)
MGMT 570 Week 3 DQ 1 Listening at Different Levels
This week’s discussion is based on our continued saga with
Joe, who is challenged to provide the appropriate response to the various
scenarios (Chapter 6, p. 106). Based on this case, what messages are the
individuals giving through their words and actions?
MGMT 570 Week 3 DQ 2 The Right Response
In Chapter 7, page 118, we see that Joe has a heated
argument with Tina and must engage in the appropriate communication responses.
What is the appropriate response (or responses) on the communication continua
that Joe should engage?
MGMT 570 Week 4 DQ 1 Assessing Conflict Capability
Read the Role Profile Case on More Power Inc. on pages
347–354 of the text. Rate each role’s conflict capability and respond to
questions. Using the conflict capability questionnaire (Exhibit 8-1 on page
124), first assess how Joe might rate himself and one of the other employees,
which
could be his boss, peer, or one of his direct reports. The
profile for each employee is found on pages 347–354.
MGMT 570 Week 4 DQ 2 Supportive Confrontation
Joe must confront Kim Khan and address concerns involving
their relationship. Based on the More Power Inc. Role Profile Case, read and
analyze the situation and address what the problems are and who owns them based
on the window on behavior.
MGMT 570 Week 5 Homework Collabarative case analysis
(includes both scenario)
Collaborative Case Analysis Students will work in teams to
prepare a collaborative case analysis on the Negotiations for Life case (text
page 202). Each team will be assigned either Scenario 1 or Scenario 2 by the professor.
MGMT 570 Week 5 DQ 1 Encouraging Collaboration
MGMT 570 Week 5 DQ 2 Overcoming Barriers
MGMT 570 Week 6 DQ 1 Mediating a Dispute
Joe must mediate a dispute between Sally and Fred to
encourage them to work together on a project. Read the case on page 250 and
respond to the following question. How successful was Joe in facilitating a
process for mediating the dispute without imposing his own outcome on the
parties?
MGMT 570 Week 6 DQ 2 Confronting an Employee
Joe must address concerns raised by Tamiko regarding the way
she has been treated by Fred Staid and men on the delivery team. Read the case
on page 300 and respond to the following question. What specific steps should
Joe take to investigate Tamiko’s concern?
MGMT 570 Week 7 Course Project Final (Managing Conflict in
the Workplace)
MGMT 570 Week 7 DQ 1 Dealing With an Opportunistic Employee
MGMT 570 Week 7 You Decide
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