BSA 435
1. Which is not one of the major challenges currently facing
HR managers?
a. motivating employees without pay raises and promotions
b. changing federal, state and local legal requirements
c. adjusting benefit programs due to increasing costs
d. replacing “baby boomers” as they exit the workplace
2. Human resource management is?
a. supervising, monitoring, controlling, and disciplining
employees in order to achieve organizational goals efficiently and effectively.
b. the designing of organizational systems to ensure that
human talent is used effectively and efficiently to accomplish organizational
goals.
c. the efficient and effective use and coordination of human
capital to ensure the profitability and long-term sustainability of the
organization.
d. the design of the interface between the human capital of
the firm and its technological and financial capital in order to efficiently
and effectively reach organizational goals..
3. When the human resources function creates a unique
capability in a firm that creates high value and differentiates the
organization from its competition, human resources is a/an ____ for the firm.
a. intangible asset
b. core competency
c. critical capability
d. strategic contributor
4. The collective value of the capabilities, knowledge,
skills, life experiences and motivation of an organizational workforce is
called
a. the organization’s talent inventory.
b. total human resources.
c. human capital.
d. the organization’s intellectual assets.
5. Through the ____ function, HR management provides the
organization with a sufficient supply of qualified individuals to fill the jobs
in the organization.
a. staffing
b. equal employment opportunity
c. talent management
d. employee and labor relations
6. Which of the following activities would NOT fall into the
risk management function of HR?
a. Sending all employees a text message requiring them to
report in to a designated individual after an earthquake affects the city in
which the company’s plant is located.
b. Negotiating with a representative of the Occupational
Safety and Health Administration (OSHA) about appropriateness of a measure to
reduce harmful gases in a mine.
c. Requiring employees to purchase a minimal level of life
insurance when they are deployed overseas.
d. Designing policies and procedures for a shipping firm to
handle episodes of piracy and employee hostage-taking.
7. Compensation and benefits managers in almost all
organizations face a major and growing concern regarding the cost of?
a. equalization of pay between men and women.
b. incentive pay for hourly employees.
c. health-care benefits.
d. outsourcing to lower-wage countries.
8. Talent management includes which of the following
activities?
a. job-skill training
b. wage and salary administration
c. diversity assessment and analysis
d. environmental scanning
9. ____ identifies paths and activities for individual
employees as they develop within the organization.
a. Staffing
b. HR development
c. Equal Employment Opportunity
d. Career planning
10. A large Japanese semiconductor manufacturer is building
a manufacturing plant in rural Texas. The Japanese firm has developed a
highly-effective system of motivating employees which results in high
productivity and high worker satisfaction. As an HR consultant to the Japanese
firm,
what should your advice be?
a. The Japanese firm should study the local Texas culture
and redesign its motivation system for the U.S. plant.
b. The Japanese firm can implement the same motivation
system in Texas and expect high productivity and high employee satisfaction.
c. The rural Texas and Japanese cultures are so different,
that there is little likelihood that a Japanese-operated plant in Texas could
be successful.
d. As long as the Japanese company’s motivation system is
based on pay-for-performance, the Texas employees will be as productive and
satisfied as their Japanese counterparts.
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